We moved into our new home, less than 24 hours being in New home the basement was flooded. Called DR and they were out in less than 45 minutes on a weekend. Jason was able to find what the issue was with in 5 minutes. He then explained it to me and took care of the issue. I can not thank them enough. Not only did he fix the system. But he took the time for me as home owner to explain how everything works. They were amazing.